“I’ve had the opportunity to work with Steven for several years at Discover, and he’s a great writer who is collaborative and open to feedback. More importantly, he’s a strategic thinker who is passionate about understanding consumer psychology and behavioral science, and he applies that to his writing. He can see the big picture and the finer nuances of language. He is adept at working within difficult constraints and generating options and alternatives to drive success for his clients.”

— Todd C, Director, Consumer Insights at Discover Financial Svcs

“I had the pleasure of working with Steven as part of the Credit Cards – Site Experience team at Discover Financial Services for more than 3 years. During my time at Discover, Steven led copywriting and content strategy efforts for our cross-functional team on a variety of projects, ranging from small A/B tests to full site redesign and rebranding efforts. His attention to detail and Financial Services industry knowledge stood out and made our team more efficient on a daily basis. As one example, he continually helped our team understand and problem solve for upcoming changes to legalese on our site. Steven sits closely with our legal counsel as regulatory or other major marketing changes are coming about. He always ensured that our web team was in the loop as soon as it was appropriate and helped us solve complex UX/copy issues in a fast paced environment. As a result of his continuing efforts, he has built up an extensive knowledge of financial services and company/brand standards and often helped lead our team in the right direction even when our legal team may not have been immediately available. Finally, Steven worked extremely well with his business partners on our wider team, and was just a great person to be around. His people skills combined with his wide-spanning role helped our team balance key SEO initiatives vs. critical CRO tests and work flexibly around complex product roadmaps.”

— Rob U, Sr. Web Optimization Manager, LinkedIn

“Steven is an outstanding copywriter who has a keen ability to incorporate best SEO practices into his writing. I worked with Steven on many SEO copy projects from articles, to FAQ development, to new Acquisition page copy and each project led to significant SEO wins and improved organic rankings for the team. Additionally, Steven is a quick learner and was flexible to understand how SEO best practices continually change and ensured we always were comprehensive on topics and wrote copy that always performed well. As a brand steward at Discover, some of the real value I gained working from Steven was how he taught me how to maintain brand standards and help get copy approved by a variety of internal teams while maintaining high performing SEO copy. His optimism and willingness to learn always made copy projects exciting for me at Discover. I highly recommend working with Steven on your next SEO copy project as he is well attuned to leveraging your preferred SEO tool and brief to write high performing copy.”

— Stu S, SEO Principal, Credit Cards, at Discover Financial Svcs